We're open!

As restrictions continue to ease, our centres will adapt and change how we operate so that we can ensure a safe environment for you. Please refer to our COVIDSafe plan for details.

COVIDSafe Plan

Splash Aqua Park & Leisure Centre - COVIDSafe Plan - 18.01.2021

We're resuming full operating hours.

We're back to our usual operating hours, which are:
Mon-Fri: 5.30am-10pm
Sat-Sun: 8am-5pm

Those wanting 24-hours access to the gym will need to be re-inducted to ensure you aware of COVID-19 safety precautions. Click here

Booking no longer required.

Our capacity has increased so booking is no longer required for access to pools, group fitness classes and the gym. Members can check in by scanning their wristband or card. Casuals must check in via a QR code upon entry.

There are still capacity limits in place, as per Victorian Government restrictions. Please be mindful of this when attending during peak times.

Masks

Wearing of Masks is mandatory at Splash with current restrictions.

  • From 5pm on 31 December 2020 you must wear a fitted face mask when you are in public indoor spaces unless you have a lawful reason not to. This includes when visiting places such as:
    • indoor recreational facilities and gyms
  • You must continue to carry a face mask with you at all times when you leave home, unless you have a lawful reason not to. This is in case you require your face mask, for example, if you aren’t able to keep 1.5 metres distance from other people or enter a public indoor space.


What's different?

Our team have taken steps to ensure a high standard of cleanliness and hygiene. We will be operating differently so that we can ensure a safe environment for you and have made positive changes to our centre including:

  • increased cleaning regime
  • for those that do not need to book their visit, we prefer card payment upon arrival
  • health screening on arrival
  • hand sanitisation stations throughout the facility
  • person limits in areas, pools and classes
  • reducing opening hours.


Frequently Asked Questions

Facilities

Are you changing your opening hours?

Please see operating hours. We have returned to full operation hours including 24/7 gym access.

Can I be assured that the centre is clean?

Cleaning is our highest priority. A program is in place to disinfect all high-touch surfaces on a regular basis and extra cleaning in between sessions. Hand sanitiser stations are located throughout the facilities.

What is my responsibility regarding social distancing?

  • Practice social distancing at all times when in and around the facility.
  • If asked by our team to adjust your positioning please follow their guidance.
  • Please observe all signage and practice hand hygiene.
  • Floor markers will indicate safe distances.
  • Wear a mask when inside the facility.

Are change rooms, showers or toilets available?

  • Changerooms and showers are now available
  • Toilets are available.
  • Please allow yourself time to change during your session times if needed, as you will need to leave the facility at the end of your session.
  • Toilet facilities will be cleaned frequently throughout the day to ensure we maintain a high level of safety. We ask that members support these healthy habits by washing your hands after using these facilities.

Are lockers available?

Lockers are now available and regularly cleaned.

Are drink fountains available?

Drink fountains will be available to fill bottles, but not for directly drinking. We ask patrons to wash or sanitise their hands before using drink fountains to fill their own bottles.


Gym and group fitness

Do I have to wear a face mask while exercising?

Please have your face mask on when entering and walking around the facility, unless you have a lawful exception.

If you are doing exercise or physical activity where you are out of breath or puffing, such as jogging or running, you do not need to wear a face mask. You do have to carry a face mask with you so you can wear it before or after exercising, unless you have a lawful exception.

You must wear a face mask when doing light exercise and stretching even if the 1.5 metre physical distancing is maintained unless you have a lawful excuse such as a medical condition, where it would be dangerous to have obstructed breathing while walking around.

You can be fined if we are audited and you are not wearing or carrying a face mask while in the centre.

How many people will be able to attend each session?

Gyms are limited to 150 people per session.

Indoor group fitness classes are limited to 20 people per class.


Pools

Do I have to wear a face mask while exercising?

Please have your face mask on when entering and walking around the facility, unless you have a lawful exception.

You can be fined if we are audited and you are not wearing or carrying a face mask while in the centre.

You do not need to wear or carry a mask while in the water.

How many people will be able to attend?

We can allow up to 600 people at any time.

Is the pool safe, what changes have you made to ensure the water is clean?

Our water management systems have been reviewed inline with recent changes to government regulations to continue to meet a high standard of safety. All our pools are disinfected with chlorine in-line with the Public Health and Well Being Regulations. Chlorine is proven to disinfect pathogens which include viruses such as COVID-19.

Are the waterslides or aqua play zone open at Splash?

Aqua Park is open from 4 to 6.30pm Monday to Friday

Waterslides are open see operating hours

Can I use the equipment, and do I need to bring my own?

As a measure to further reduce any risk, equipment will not be provided. You can bring your own equipment from home If you need to purchase equipment, we will have basic equipment available for sale from Tuesday, 1 December.

Will the disability hoist be available?

The disability hoist will be available for patrons who require this equipment. Please speak with staff as you attend the facility to be given access. We ask that patrons manage their time appropriately to exit the facility by the end of their session.

Can I use the spa, steam, sauna?

The spas, steam room and saunas will be open to one person per 4 square metres, so we will have time limits in place for these areas.


Swimming lessons

When are lessons restarting?

Lessons will return from Monday 1, February 2021.

When will payments recommence?

The first debit will occur on Monday 1, February 2021.

How much will my payments be?

Debit amounts will remain as they were in March, we have frozen all 2019-2020 prices.

Do I still get my one month free?

Yes, Learn to Swim members will have free access to pools in January with their swim and play membership, See our friendly reception staff on entry for student and supervising parent or guardian.

Are you currently taking new enrolments?

At this stage, we are taking expressions of interest for new enrolments however these will not be confirmed until we restart the swimming program.

For those wishing to enrol at Splash, enquiries will be added to the waiting list and contacted when spaces become available. Please refer to the Splash Learn to Swim page for further details.

Contact Details

Who can I contact if I have further questions?

Our staff will be available for any questions via email or phone.

Email: splash@hume.vic.gov.au

Phone: (03) 9356 6800