We're resuming full operating hours.

We're back to our usual operating hours, which are:
Mon-Fri: 5.30am-10pm
Sat-Sun: 8am-5pm

• 24/7 access will be in operation from Thursday night at 10pm.
• Those wanting 24-hours access to the gym will need to be inducted, if you haven't been since December 2020 to ensure you aware of COVID-19 safety precautions. Click here

What you need to know:

• Memberships for gym, group fitness and aqua will be re-activated.
• Payments that were scheduled during the closure period will be deducted from your nominated account tomorrow (information in our last email was incorrect as no payment was made during our closure). You will not be charged for the period that we were closed. All future payment dates will go back to normal.
• 24/7 access will be in operation from Thursday night at 10pm.
• There will be capacity limits in our pools, classes and gyms so please look out for signs.
• Face masks must be worn when inside the centre unless you have an exception, are in the water or are doing cardio or other exercise and are out of breath or huffing.

You can find out about these latest restrictions by visiting the Department of Health and Human Services website or phone the Coronavirus hotline on 1800 675 398.

COVIDSafe Plan

As restrictions continue to ease, our centres will adapt and change how we operate so that we can ensure a safe environment for you. Please refer to our COVIDSafe plan for details.

Splash Aqua Park & Leisure Centre - COVIDSafe Plan - 18.01.2021

Masks

From 11.59pm, Wednesday 3 February 2021, face masks will be mandatory in all public indoor settings.

What is Different?

Our team have taken steps to ensure a high standard of cleanliness and hygiene. We will be operating differently so that we can ensure a safe environment for you and have made positive changes to our centre including:

• increased cleaning regime
• for those that do not need to book their visit, we prefer card payment upon arrival
• health screening on arrival
• hand sanitisation stations throughout the facility
• person limits in areas, pools and classes
• reducing opening hours.

Frequently Asked Questions

Facilities

Are you changing your opening hours?

Please see operating hours. We have returned to full operation hours including 24/7 gym access.

Can I be assured that the centre is clean?

Cleaning is our highest priority. A program is in place to disinfect all high-touch surfaces on a regular basis and extra cleaning in between sessions. Hand sanitiser stations are located throughout the facilities.

What is my responsibility regarding social distancing?

• Practice social distancing at all times when in and around the facility.
• If asked by our team to adjust your positioning please follow their guidance.
• Please observe all signage and practice hand hygiene.
• Floor markers will indicate safe distances.

Are change rooms, showers or toilets available?

• Changerooms and showers are now available
• Toilets are available.
• Please allow yourself time to change during your session times if needed, as you will need to leave the facility at the end of your session.
• Toilet facilities will be cleaned frequently throughout the day to ensure we maintain a high level of safety. We ask that members support these healthy habits by washing your hands after using these facilities.

Are lockers available?

Lockers are now available and regularly cleaned.

Are drink fountains available?

Drink fountains will be available to fill bottles, but not for directly drinking. We ask patrons to wash or sanitise their hands before using drink fountains to fill their own bottles.

Gym and Group Fitness

Do I have to wear a face mask while exercising?

From 11.59pm, Wednesday 3 February 2021, face masks will be mandatory in all public indoor settings.

Please have your face mask with you at all times, unless you have a lawful exception.

How many people will be able to attend each session?

Gyms are limited to 150 people per session.

Indoor group fitness classes are limited to 20 people per class.

Pools

Do I have to wear a face mask while exercising?

From 11.59pm, Wednesday 3 February 2021, face masks will be mandatory in all public indoor settings.

Pease have your face mask with you, unless you have a lawful exception.

How many people will be able to attend?

We can allow up to 600 people at any time.

Is the pool safe, what changes have you made to ensure the water is clean?

Our water management systems have been reviewed inline with recent changes to government regulations to continue to meet a high standard of safety. All our pools are disinfected with chlorine in-line with the Public Health and Well Being Regulations. Chlorine is proven to disinfect pathogens which include viruses such as COVID-19.

Are the waterslides or aqua play zone open at Splash?

Aqua Park is open from 4 to 6.30pm Monday to Friday

Waterslides are open see operating hours

Can I use the equipment, and do I need to bring my own?

As a measure to further reduce any risk, equipment will not be provided. You can bring your own equipment from home If you need to purchase equipment, we will have basic equipment available for sale from Tuesday, 1 December.

Will the disability hoist be available?

The disability hoist will be available for patrons who require this equipment. Please speak with staff as you attend the facility to be given access. We ask that patrons manage their time appropriately to exit the facility by the end of their session.

Can I use the spa, steam, sauna?

The spas, steam room and saunas will be open to one person per 4 square metres, so we will have time limits in place for these areas.

Swimming Lessons

When are lessons restarting?

Lessons will return from Monday 1, February 2021.

How much will my payments be?

Debit amounts will remain as they were in March, we have frozen all 2019-2020 prices.

Do I still get my one month free?

Yes, Learn to Swim members will have free access to pools in January with their swim and play membership, See our friendly reception staff on entry for student and supervising parent or guardian.

Are you currently taking new enrolments?

At this stage, we are taking expressions of interest for new enrolments however these will not be confirmed until we restart the swimming program.

For those wishing to enrol at Splash, enquiries will be added to the waiting list and contacted when spaces become available. Please refer to the Splash Learn to Swim page for further details.

Who can I contact if I have further questions?

Our staff will be available for any questions via email.

Email: splash@hume.vic.gov.au