This page is updated regularly and is correct as of Tuesday 27 July 2021.


From 11.59pm, Tuesday 27 July, Victoria will ease out of lockdown.

As a result our leisure centres: Splash Aqua Park and Leisure Centre, Broadmeadows Aquatic and Leisure Centre and Sunbury Aquatic and Leisure Centre will reopen from5.30am Wednesday 28 July. This includes 24/7 from 10pm Wednesday 28 July.


General Centre Operations


Are you changing your opening hours?

Whilst we have returned to our usual operating hours, density limits are smaller than last time and remain in place until at least Wednesday 11, August. Aquatics areas will be for the exclusive use of our learn to swim program during these times:

  • Monday to Friday 3.30pm – 8pm
  • Saturday and Sunday 8.30am – 12.30pm

Please see the Pools FAQ’s below for further details.

The Gym has returned to full operation hours including 24/7 gym access.

Who can attend?

We are open to members and casuals. There are limits in all areas so please look out for signs and note that we may reach capacity and restrict entry to areas of the facility.

Where can I park?

Please park at the front of the centre (enter from Central park ave) as the Sprint car park is currently being used as a pop-up COVID-19 testing site.

Can I be assured that the centre is clean?

Cleaning is our highest priority. A program is in place to disinfect all high-touch surfaces on a regular basis. Hand sanitiser stations are located throughout the facilities.

What is my responsibility regarding social distancing?

  • Practice social distancing at all times when in and around the facility.
  • If asked by our team to adjust your positioning please follow their guidance.
  • Please observe all signage and practice hand hygiene.
  • Floor markers will indicate safe distances.

Are change rooms, showers or toilets available?

  • Changerooms and showers are available
  • Toilets are available.
  • Toilet facilities will be cleaned frequently throughout the day to ensure we maintain a high level of safety. We ask that members support these healthy habits by washing your hands after using these facilities.

Are lockers available?

Lockers are now available and regularly cleaned.

Are drink fountains available?

Drink fountains will be available to fill bottles, but not for directly drinking. We ask patrons to wash or sanitise their hands before using drink fountains to fill their own bottles.


Swimming Lessons


When are lessons restarting?

Swimming lessons returning from Wednesday 28 July.

How are lessons running?

Lesson times and days will remain the same as prior to lockdown, lane allocations may have changed. Some classes will be in the Warm Water Pool.

Exclusive swimming lesson times

Monday to Friday 3.30-8pm

Saturday and Sunday 8am-12.30pm

What does Exclusive swimming lesson times mean?

Density limits are smaller than last time and remain in place until at least Wednesday 11, August.

During our exclusive swimming lesson times:

  • The aquatics areas will be exclusive for lessons only. There will be no play swimming allowed.
  • You will not be allowed to pool deck more than 5 minutes prior to lesson commencement.
  • We must ask that only one parent or guardian attend for supervision.
  • Siblings that are not scheduled for lessons must remain at home.
  • If students are in back to back lessons we still ask that only one parent/guardian attend. The child not in current lesson must be sitting with parent/guardian.

Can I swim before or after my lesson?

Only if your lesson is scheduled in the morning Monday to Friday.

Who can attend the students lesson?

To help ensure meet our restricted numbers, only one parent/guardian to attend with the student during lessons.

What if I have no one to look after siblings?

If your lesson is during exclusive swimming lesson times and you are unable to come alone you can suspend your lesson for the two weeks.

Please complete a suspension form by Friday 30 July.

Can I bring an additional helper for a wonder class?

We must ask that only one parent attends with child, no spectators. Your instructor or the ASO can assist you in and out of the water with your child as needed.

I have 2 students in different pools can I bring an additional supervisor ?

We must ask that only one parent attends with students, position yourself with the youngest student. The ASO can assist you as needed.

My child is unwell, should I attend?

In line with current directions, we encourage all persons who are unwell not to attend the facility but to stay home and follow the advice of the Department of Health and get tested if they have symptoms of COVID-19.

Please email splashswimschool@hume.vic.gov.au and we will consider how we can best support you.

When will I be debited?

Debits will recommence in line with your current debit schedule and all credits owed have been applied to your membership and will be reflected in your next debit.

What happens with the debits for lessons during closure?

We credited all missed lessons payments, you do not need to do anything.

Do I have to wear a mask whilst supervising?

Yes - face masks must be worn at all times by anyone 12 years and older unless an exemption applies.

Are you currently taking new enrolments?

At this stage, we have suspended taking new enrolments and expressions of interest whilst we work through the current waitlist.



Pools


When are pools open?

Whilst our centre operating times have returned to normal, there are exclusive swimming lesson times in place due to heavy capacity restrictions.

Exclusive Learn to Swim Times:

Monday – Friday 3:30pm – 8:00pm

Saturday 8:00am – 12:30pm

During these times the main pool, leisure pool, warm water pool, spas steam room and sauna are unavailable to members and guests

Why are you prioritising Learn to Swim?

Our Learn to swim students have missed over 6 months of lesson in the past 16 months. Following the interruption of swimming lessons in 2020, drowning rates are significantly higher than the five- and ten-year averages, particularly among children.

Do I have to wear a face mask while exercising?

From 6:00pm, Tuesday 25 May 2021, face masks will be mandatory in all public indoor settings.

Please have your face mask with you at all times, unless you have a lawful exception.

How many people will be able to attend?

We can allow up to 100 people at any time in the pool hall. This does not include guardians who are actively supervising their children in the facility.

Is the pool safe, what changes have you made to ensure the water is clean?

Our water management systems have been reviewed inline with recent changes to government regulations to continue to meet a high standard of safety. All our pools are disinfected with chlorine in-line with the Public Health and Well Being Regulations. Chlorine is proven to disinfect pathogens which include viruses such as COVID-19.

Are the waterslides or aqua play zone open at Splash?

Waterslides and Aqua play will remain closed at this time due to capacity limits.

Can I use the equipment, and do I need to bring my own?

As a measure to further reduce any risk, equipment will not be provided. You can bring your own equipment from home If you need to purchase equipment, we will have basic equipment available for sale.

Will the disability hoist be available?

The disability hoist is now available. Please ensure you provide your own sling.

Can I use the spa, steam, sauna?

The steam room and saunas are back open and have capacity limits of 4 persons at any time. We ask members to consider others when using these spaces and restrict their time to just 15 minutes to be fair to all users.

Spa's are open as usual and do not have capacity limits.


Gym and Group Fitness


Do I have to wear a face mask while exercising?

From 6:00pm, Tuesday 25 May 2021, face masks will be mandatory in all public indoor settings.

Please have your face mask with you at all times, unless you have a lawful exception.

You are able to remove your mask whilst strenuously exercising, but must put it back on once you’ve caught your breath.

How many people will be able to attend each session?

Our gym is limited to 100 people at any time.

Indoor group fitness classes are limited to room capacities

10 Spin Studio

10 Mind Body Studio

10 Main Group Fitness Studio

Do I have to bring a towel?

No Towel – No work out. Please see reception to purchase a towel if you don’t have one. Patrons will be turned away without a towel.

Do I have to provide my own equipment?

We will provide equipment for use, we ask that you sanitise each item after use. It is recommended that you bring your own yoga mat, please see reception if you need to purchase one. Whilst our centre operating times have returned to normal, there are exclusive swimming lesson times in place due to heavy capacity restrictions.


Active Programs


Active Kids

Water groovers will return from Wednesday 28 July

All other Active kids programs including taekwondo, dance, pre teen gym and singing will recommence from Monday 2 August. We have applied a credit to your account which will be used at reenrollment. Visit our Active Kids page for more information.

Active Ageing

Line Dancing will recommence Monday 2 August.


Current restrictions

  • You can find out about these latest restrictions by visiting the Department of Health and Human Services website or phone the Coronavirus hotline on 1800 675 398.
  • Information is also available in different languages.
  • Information about these restrictions and how they will affect Council facilities and services can be found at Hume City Council’s website.


Contact Details

Who can I contact if I have further questions?

  • Our staff will be available for any questions via email.
  • Phones will be turned on from 5.30am Wednesday 28 July.